Return Policy
1. Return Rights
Under EU consumer protection laws and Finnish Consumer Protection Act (Kuluttajansuojalaki), you have the right to return products purchased from Ylozaringhvorgax within 14 days of receipt without giving any reason. As a Finnish company operating under EU regulations, we comply with all applicable consumer protection legislation.
2. Return Period
The 14-day return period begins on the day you receive the product. To exercise your right of return, you must inform us of your decision before the end of the 14-day period.
3. How to Return
To initiate a return, please contact us at:
- Email: info@ylozaringhvorgax.world
- Address: Vihilahdenkatu 10, 33900 Tampere, Finland
Please provide your order number and reason for return. We will provide you with return instructions.
4. Return Conditions
To be eligible for a return, products must be:
- Unopened and in original packaging
- In the same condition as received
- Returned within 14 days of delivery
5. Return Shipping
You are responsible for the cost of returning the product unless the product was defective or we made an error. We recommend using a trackable shipping method.
6. Refunds
Once we receive and inspect the returned product, we will process your refund within 14 business days. Refunds will be issued to the original payment method used for the purchase.
7. Non-Returnable Items
The following items cannot be returned:
- Products that have been opened or used
- Products damaged due to misuse
- Products returned after the 14-day period
8. Defective Products
If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
9. Company Information
Company Name: Ylozaringhvorgax
Address: Vihilahdenkatu 10, 33900 Tampere, Finland
Email: info@ylozaringhvorgax.world
Jurisdiction: This company operates under the laws of Finland and the European Union. Returns and refunds are processed in accordance with Finnish Consumer Protection Act and EU Consumer Rights Directive.
10. Contact Us
If you have questions about returns or refunds, please contact us:
Email: info@ylozaringhvorgax.world
Address: Vihilahdenkatu 10, 33900 Tampere, Finland